Returns & Exchanges

At The General Store Spokane, we want you to be completely satisfied with your purchase. If you are not happy with your item, you may return it within 30 days of purchase for a full refund or exchange, provided it is in its original condition.

Return Process

• 1.
  Verify Eligibility

  Ensure your item is unused, in its original packaging, and includes all tags and manuals before initiating the return process.

• 2.
  Gather Your Receipt

  Locate your original sales receipt or order confirmation email to serve as proof of purchase for a faster processing time.

• 3.
  Choose Your Return Method

  You can bring your item directly to our Spokane storefront for an immediate refund or mail it back to our returns department using a trackable shipping service.

• 4.
  Receive Your Refund

  Once we inspect your returned item, we will process your refund to the original payment method within 5 to 7 business days.